Using PakSure
PakSure is a warehouse packing-assistance system. Your business remains responsible for confirming imported order data, scanner and camera setup, printed labels, packed contents, employee access, customer releases, and final fulfillment decisions.
Accounts and authorized computers
Keep account credentials, administrator recovery codes, employee badges, and activation codes secure. Access may not be resold, shared outside the subscribed business, used to bypass plan limits, or used to copy or reverse engineer PakSure. You are responsible for removing computers and employees that are no longer trusted.
Subscriptions, renewals, and cancellation
Paid access renews according to the selected plan unless canceled. Turning off renewal does not immediately end access; PakSure remains available through the displayed paid-through date. Plan capacity and connected-computer limits apply to every subscription.
Failed payments
If a renewal payment fails or the payment provider marks the subscription past due, paid packing access may be suspended immediately until billing is corrected and the subscription is restored.
Expired accounts and local records
When access expires, PakSure stops paid packing functions and displays renewal options. PakSure does not intentionally delete locally stored shipments, settings, employee badges, labels, or packing videos solely because a subscription ended. The desktop expiration screen provides a local data-export option. Restoring the subscription restores normal access to records that remain on that computer.
Cameras and packing recordings
Your business controls whether packing cameras are enabled and is responsible for lawful camera placement, workplace notices, employee or visitor consent when required, camera credentials, recording retention, and access to saved footage. PakSure is not a surveillance or legal-compliance service.
Customer, employee, and order information
You may use PakSure only with information you are authorized to process. Optional connected services, including Warehouse Sync, transmit the information needed to provide the selected feature. Do not use PakSure to expose another business’s information or for unlawful monitoring.
Hardware and third-party services
Scanners, cameras, NVRs, printers, Windows, networks, CSV exports, sales platforms, authentication, and payment services can affect operation. Compatibility depends on the equipment and configuration selected by the customer.
Updates and availability
We work to keep PakSure reliable and current, but uninterrupted operation is not guaranteed. Install approved updates, maintain backups, test important workflows after hardware or platform changes, and contact support when a release causes a problem.
Refunds and billing questions
Charges, trials, discounts, and renewal dates are shown during checkout and in the account page. Refund requests are reviewed according to the purchase terms and applicable law. Contact PakSure through the Help Center promptly if you believe a charge is incorrect.
Acceptable use and suspension
Do not use PakSure to violate law, misuse personal information, interfere with the service, distribute malicious software, gain unauthorized access, or defeat subscription controls. Access may be suspended for misuse, security risk, unpaid service, or a material violation of these terms.